Questions & answers
Questions before you start?
Clear answers, visible pricing, and no confusing back-and-forth.
Start with the essentials
The essentials before you decide.
Which service should I choose?
Choose AI Signature if you need a new premium video. Choose Visibility if you already have one video and want ongoing optimization.
How much does it cost?
AI Signature is $595 USD for 15 seconds, $845 USD for 30, $1,095 USD for 45, or $1,345 USD for 60. Visibility is $295 USD/month for one selected video.
What happens after I pay?
You complete the relevant project brief or membership setup. Work begins after the required information is reviewed.
What is included in AI Signature Video?
Concept, AI-assisted production, editing, music, text and motion, a cover or thumbnail, one consolidated revision round, and discovery preparation.
What is included in Visibility Membership?
Monthly research, optimization, monitoring, recommendations, analysis, reporting and an action plan for one selected video.
Are results guaranteed?
No. ElegaView does not guarantee rankings, views, leads or sales. Discovery work improves clarity and readiness, while results depend on factors outside our control.
How many revisions or cycles are included?
AI Signature includes one consolidated revision round. Visibility provides an ongoing monthly optimization cycle for one video.
Can I cancel Visibility Membership?
Yes. Visibility renews monthly and you can cancel at any time. Cancellation takes effect at the end of the current paid period; there are no prorated refunds unless required by law, and unused services do not roll over.
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What should I have ready before I start?
Have your business goal, audience, approved assets or video URL, references and any brand restrictions ready. The detailed brief follows payment.
Which AI Signature lengths can I choose?
Choose up to 15, 30, 45 or 60 seconds. Each length has a public one-time price before checkout.
Does AI Signature require traditional filming?
No. AI Signature is a guided AI-assisted production service. Traditional filming is outside its scope.
Do I need an existing video for Visibility?
Yes. Visibility Membership works on one existing or published video; it does not create a new one.
Does one membership cover multiple videos?
No. The $295 monthly scope is one selected video.
Is AI Signature a recurring purchase?
No. The selected AI Signature length is a one-time purchase. Visibility Membership is billed monthly.
Are add-ons available?
No. The current offers have no add-ons. The price shown for your selected AI Signature length or Visibility Membership is the service price.
Can I request a refund for AI Signature Video?
You may request a refund before production starts. Once production starts, the purchase is non-refundable. Production starts once payment is received, your required brief and assets are sufficiently complete, and ElegaView begins project-specific work such as search-intent research, strategy, concept development, scripting, AI generation, editing or SEO.
What happens if a Visibility payment fails?
A failed payment may suspend the membership. Renewal terms are shown before checkout.
Can I buy from outside Canada?
Yes. ElegaView serves clients internationally wherever Stripe supports the payment, with a particular focus on North America, Western and Northern Europe, the GCC, Australia and New Zealand, Singapore, Hong Kong, Japan and South Korea. Availability can depend on Stripe and the payment method used.
What if my brief needs clarification?
ElegaView reviews the required information and requests anything missing or unclear before work begins.
Will the video use my own YouTube channel?
Approved work is prepared for publishing on your own channel using approved access.
Will you need my YouTube or Google password?
No. We never ask for your password. If implementation requires access, use an approved delegated method.
What does discovery preparation include?
It includes relevant title, description, keyword and thumbnail work, plus YouTube, Google Video and basic AI-search context preparation.
What will Visibility report each month?
The membership includes monitoring, analysis, a visibility report and clear next actions for the selected video.
Are paid ads or social management included?
No. Paid advertising and broad social management are outside the current scope of both offers.
How do I get help?
Contact our team at contact@elegaview.com with a question about an offer or an existing order.
Two offers
Two offers. One clear next step.
Review the path that matches where you are today.